By April 1, 2021 Read More →

Panasonic opens customer experience center in Munich

210401_PanasonicPanasonic is expanding its activities in Europe and at its Munich Ottobrunn site, with a new Customer Experience Center (CXC) about to open the doors. Panasonic will showcase its comprehensive range of electro-mechanical components and systems, drives, and industrial robots.

The building complex consists of over 6,000 square meters and invites B2B customers, trade partners, developers, start-ups, and universities to get valuable insights. As well as viewing the latest technologies, visitors can also interact with pick-and-place machines for electronics manufacturing, state-of-the-art solutions for production, and more. The CXC is a brand world, dialog platform, event venue, and training location. The exhibition program will be continuously updated and is designed to highlight Panasonic’s growing importance as an enabler for high-tech solutions in the mobility, business, and living sectors.

“Our European customers appreciate our quality. However, they know of Panasonic mainly through our individual core components,” explains Johannes Spatz, president at Panasonic Industry Europe. “Every time we present to our customers the breadth of our technology world, how many innovative applications are based on our technologies, and for how many European companies we already enable innovative and sustainable solutions for, their astonishment is sensational.

“From high-tech components to integrated solutions, from e-mobility to Industry 4.0, networked supply chain management to smart living spaces – no other company combines and links so many high-tech competencies under one roof. At the CXC, we present our brand comprehensively and make it tangible. We aim to intensify the dialog with customers, developers, partners, and the public, and thus further expand our growth course in Europe.”

Hiroyuki Nishiuma, managing director of Panasonic System Communication Europe, adds: “With the opening of the Customer Experience Center in Munich, Panasonic is leveraging synergies to demonstrate customer-oriented, cross-divisional cutting-edge technology. We combine our many years of in-depth industry knowledge, hardware, software engineering, and integration skills to offer companies tailored and integrated solutions – many of these examples are visualized in the new Experience Center. We look forward to welcoming our customers here and tackling the future together.”

Alexander Schultz-Storz, head of the cross-value division of Panasonic Industry Europe, further explains: “The industry and companies in Europe are not standing still; they are looking for strong partners with answers to current and future technological challenges. We, too, are thinking in long-terms and have consciously decided to make this investment, despite the pandemic.

“The new facilities at the CXC – such as the product islands, presentation stages, application centers, the co-creation zone, and the meeting and training rooms – will now allow us to provide our customers, universities, start-ups, and sales partners with information that is as comprehensive as it is targeted, and to let the innovations for the coming years and beyond, emerge in fruitful collaborations.”

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