Yamaha establishes customer service function for robotics
Yamaha Motor Europe FA Section has opened a new Customer Service & Support function to provide expert support for customers throughout the European region. Based at the Yamaha Motor Europe headquarters in Neuss, Germany, the Customer Service & Support is ready to work with system integrators and end users to provide factory-backed maintenance, repair, and upgrade services for deployed applications.
“We started FA Section to bring Yamaha robot technology to Europe and in a short time have helped many companies in diverse industry sectors transform processes such as materials handling, production assembly, and packaging,” said Mr. Ryosuke Nakamura, General Manager of Yamaha Motor Europe FA Section. “The new service engineering department now augments our solution-engineering capabilities to provide full lifecycle support for our growing customer base.”
The FA Section Service Engineer Department is active from February.2020 and ready to book customer-service appointments.
Visit the Yamaha website for more information
